In these uncertain times, we want to assure you that we continue to be available to you 24/7. We believe that those who are bereaved should receive the same standards of care as under normal circumstances, and so will work with you to understand your needs at this time, and to ensure you can provide a meaningful service for the person who has died.
For those of you who are naturally concerned about how things will be different because of Corona Virus, please contact us and we will be on hand to answer your concerns and queries. It is important you can spend this time not worrying about what the coming days will bring in relation to the arrangements. We can quickly answer questions, clarify points and hopefully allay fears. Call us on 01803 840779 or 01364 643522
LATEST NEWS OF CHANGES:
Most local crematoria have been limiting funerals to 10 people attending, but Exeter has just increased this to 20 in the large chapel. They have rearranged seating so everyone is at least 2 metres apart.
Burials can still take place.
Churches are closed for funerals except for a service at the graveside.
Registration is now done over the phone.
Only one doctor's form is needed for cremation.
Corona (COVID19) virus is changing things. Many funerals are now being cancelled because of the risk of bringing people together, as per Government advice. So instead a 'direct cremation' with no mourners present is becoming more common with the intention of having a memorial service at a later date. We offer this as a local service with cremation in Exeter. We will still tend to the person who has died and their families in the careful way we always do.
For more information about 'on-line' funerals https://www.heartandsoulfunerals.co.uk/funerals-via-zoom/
We are willing to meet you via Zoom / Skype to make the funeral arrangements especially where there are elderly family members who are self-isolating, so they are not excluded. We also have a team of celebrants who are willing and able to meet via video link and phone with you to create a ceremony which can be streamed and/or recorded, even with no mourners present. The celebrants can also start to work with you to create a memorial event with you which can then take place later. These options at least give your the opportunity to take time to think about and honour the person who has died, which we believe will be helpful for grieving. If you do need to visit us the building has easy parking, is separate from other buildings and we have a good hygiene regime to make it as safe as possible.
It is also worth thinking about natural / woodland burial, where we can also provide a 'direct burial' service from £1795. There are natural burial sites at Rattery (Bidwell Woodland), Totnes (Sharpham Meadow), Yealmpton Woodland, Aveton Gifford (South Hams). As they are outside, depending on circumstances, it is also possible that the closest family members could attend safely.
Our care for you
Jane, Simon, Birte and Hannah are ready to care for you and your family as funeral directors in Totnes, Buckfastleigh and surrounding areas..
Heart & Soul Funerals (formerly Green Fuse Funerals), offers the extensive range of funeral services you may expect from a modern, independent funeral directing company, providing individual funerals to reflect the life, character and beliefs of the person who has died. We care for families across an area including Exeter, Torbay, Ivybridge and Plymouth, South Devon and the South Hams.
Our pledge to you is to be gentle, thoughtful and inclusive in all aspects of the support and services we provide. We will listen to you carefully and we want to know about the person who has died so we can help you to tailor the funeral for them. We are completely transparent in our pricing, charging our fees then everything else we provide for you at cost. We have a beautiful and peaceful funeral home by the River Dart for meetings, vigils, funeral ceremonies and wakes. We only have one funeral in a day, so there is no time pressure.
Fair & Transparent Pricing
We offer good value as well as an exceptional level of care. You will find all our pricing competitive and transparent without any compromise on quality. We charge our fees, and everything else we buy or book for you we charge at cost. There are no hidden fees. We believe this should be the industry standard.
We are proud to be awarded Fair Funerals Funeral Director Of The Month
We have our beautiful funeral home by the River Dart, with the most modern facilities to care for the person who has died. Family and friends can gather together in the beautiful ceremony room for the funeral, vigil and wake. This gives a real alternative for those who want to hold the funeral in a more flexible and intimate setting away from the crematorium.
With Heart & Soul Funerals you are choosing a value led family owned and run company. Not born and bred into the funeral sector, we (Jane Morrell and Simon Smith) came gradually into this work with a passion fired by our own experiences of close deaths.
Our Recent Testimonials
We pride ourselves on the feedback we receive. Please call 01803 840779 or 01364 643522 to discuss anything.
Thank you both very much for all your arrangements and contributions last Saturday. The whole day was a rich fulfilment of Jean's wishes, and enabled a very varied "congregation" to join in, just as Jean had envisaged. The skilful blending of symbolic candles, sung and spoken words and the chosen music was really powerful and reminiscent for so many people of their connections with Jean, and one another: and the immediate transfer of the video to Ann enabled her to bring even the distant family into the spirit of the day. The burning fire on arrival and the ceremony on the hillside emphasised the element of naturality, not forgetting the excellent refreshments to round off the day.
Thank you so much, Simon, for all the thoughtful and kind attention you, Lilah and Hannah gave us as we prepared for Dad’s funeral. I particularly appreciated: Lilah’s respectful kindness when she came to collect Dad and when we sat with him at Riverstone; The text messages from you, which felt very holding; The time you gave us to help prepare for the ceremony; The steady presence you provided as you gently steered us through the ceremony; Being given the candle afterwards which I often light; And not least, your sense of humour!
Thanks so much for everything you did to help make Pauline’s send-off really special. Everyone loved the venue, layout, and how the ceremony was conducted, and the coffin was wonderful – they were all quite amazed by it! The catering was brilliant and well worth the hassle to get it looking so professional. Everyone was hugely appreciative of the end result. I think Pauline would have greatly enjoyed the occasion. Who knows, maybe she was up there somewhere looking down on us with a twinkle in her eye!
Thank you very much for arranging and creating the space so that we could have my mother’s funeral in exactly the way that felt right for us. It was a great way to say goodbye in an intimate and family-friendly way, and for us to affirm our connection with each other and with life.